Name: Provident Bank
Address: 1527 Union Valley Rd, West Milford, NJ 07480, USA
Telephone: (973) 728-7780
Rating: 2.7

About Us

Located at 1527 Union Valley Rd in the heart of West Milford, NJ, Provident Bank has been serving the local community with a comprehensive range of financial services. With a dedication to customer satisfaction and a team of experienced professionals, we offer personalized banking solutions tailored to meet the unique needs of our clients. Despite a challenging rating, our commitment to improvement and excellence remains unwavering. Our branch stands out for its commitment to providing secure, innovative, and convenient banking options, from everyday transactions to long-term financial planning.

What We Offer

Provident Bank offers a diverse array of services designed to cater to all your banking needs. Whether you're looking for personal checking and savings accounts, mortgage and loan assistance, or investment and wealth management advice, our team is here to support you. We also provide business banking solutions, including commercial loans and treasury services, all designed to help your business grow and thrive.

Why Choose Us

Tailored financial solutions to meet your unique needs

Highly experienced staff dedicated to superior customer service

Innovative banking technology for convenient access

Strong community presence with a focus on local growth

Secure and trustworthy handling of all your financial matters

What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

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"Jessica Tuzzio from the branch is a pleasure to work with. Very helpful and gave me a little bit of confidence to stick with Provident."

— Glenn Slater

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"I went to Lakeland Bank during COVID and worked with Joe . He was with another client but disinfected his office before I was allowed in . He is very calm and professional in his environment. I highly recommend him for all your banking needs ."

— Heide Jandura

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"I’ve never been comfortable in here. They always are rude and will loudly put all your business out there for everyone on site to hear. Most weekends I drive down to the Rochelle park branch even though I live in wm just to avoid the ridiculousness"

— Anthony

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"Before I left for a trip to Hong Kong and Macau on business I informed the bank of my travel plans. However, for no reason my business and personal accounts were blocked although There was sufficient funds. I was unable to pay for food, hotel and I became ill and had to go to the hospital and was informed that if I did not pay the bill I would be arrested. If it were not for a friend Who paid the bills I would have been in major trouble, or dead for lack of medication."

— Stewart Lamle

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"Very unprofessional in the way a matter was hard for me all there customer. No customer care at all. They made a mistake with a money order but insists they can do nothing to help me. Still unresolved, and then they closed my account without speaking with me out resolving the issue. There is fraud going on within there Bank and they refuse to investigate the matter further."

— Catherine “Cath” Earl

Frequently Asked Questions

What are your business hours?

Our West Milford branch is open Monday to Friday, 9 AM to 5 PM, and Saturdays from 9 AM to 12 PM.

Can I open an account online?

Yes, you can start the process online on our website, but a visit to the branch may be necessary to complete the process.

Do you offer mortgage services?

Yes, we provide comprehensive mortgage services, including consultations and applications.

Is there a mobile app for banking services?

Yes, Provident Bank offers a mobile app for both iOS and Android devices, allowing you to manage your accounts on the go.

How can I contact customer service?

You can reach our customer service team by calling (973) 728-7780 or visiting our branch for in-person assistance.

Provident Bank - Your Trusted Local Financial Partner

About Us

What We Offer

Why Choose Us

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What Our Customers Say

Frequently Asked Questions

Hours of Operation

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