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Provident Bank is a banks in West Milford, New Jersey. Open: Mon–Thu 9:00 AM – 5:00 PM; Fri 9:00 AM – 6:00 PM; Sat 9:00 AM – 1:00 PM; Sun Closed. Phone: (973) 728-7780. Address: 1527 Union Valley Rd, West Milford, NJ 07480, USA. Average rating is 2.7 stars from 21 reviews. Website: https://locations.provident.bank/provident-bank-ec544544ae02.
Provident Bank
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Exterior view of Provident Bank with ATM.
2.7 21 reviews Today 9:00 AM – 5:00 PM

Banking Built for West Milford Life

Everyday banking that works with lake schedules, trail plans, and the families who keep this town moving.

About Us

Provident Bank at 1527 Union Valley Road shows up the way neighbors do. Tellers remember your kids' sports schedules and ask about the dock project before you even mention it. The drive-up window stays open later on summer Fridays because people are still out on the water. Inside, the lobby has that steady, unhurried pace that matches the rhythm of West Milford itself. Jessica Tuzzio helps customers feel steady when paperwork feels overwhelming, and the team keeps the space quiet enough for real conversations. The branch handles the same accounts, loans, and savings goals found at any bank, but the difference is how the staff treats each visit like part of an ongoing relationship rather than a transaction. Locals who have tried other branches often return here because the conversations feel personal and the service stays consistent.

What We Offer

Everyday checking and savings accounts keep household finances organized without unnecessary fees. Mortgage and home equity options support families adding space or updating waterfront properties. Auto loans cover everything from daily commuters to seasonal boats and trailers. Business banking helps local contractors and shop owners manage cash flow between projects. Online and mobile tools let customers check balances between trailheads or while waiting for kids at the lake. Dedicated staff walk customers through each step instead of pointing at screens, so decisions feel informed rather than rushed.

What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
Glenn Slater
⭐⭐⭐⭐⭐
10 months ago
"Jessica Tuzzio from the branch is a pleasure to work with. Very helpful and gave me a little bit of confidence to stick with Provident."
— Glenn Slater
Heide Jandura
⭐⭐⭐⭐⭐
5 years ago
"I went to Lakeland Bank during COVID and worked with Joe . He was with another client but disinfected his office before I was allowed in . He is very calm and professional in his environment. I highly recommend him for all your banking needs ."
— Heide Jandura
Anthony
⭐⭐
a year ago
"I’ve never been comfortable in here. They always are rude and will loudly put all your business out there for everyone on site to hear. Most weekends I drive down to the Rochelle park branch even though I live in wm just to avoid the ridiculousness"
— Anthony
Stewart Lamle
5 years ago
"Before I left for a trip to Hong Kong and Macau on business I informed the bank of my travel plans. However, for no reason my business and personal accounts were blocked although There was sufficient funds. I was unable to pay for food, hotel and I became ill and had to go to the hospital and was informed that if I did not pay the bill I would be arrested. If it were not for a friend Who paid the bills I would have been in major trouble, or dead for lack of medication."
— Stewart Lamle
Catherine “Cath” Earl
7 years ago
"Very unprofessional in the way a matter was hard for me all there customer. No customer care at all. They made a mistake with a money order but insists they can do nothing to help me. Still unresolved, and then they closed my account without speaking with me out resolving the issue. There is fraud going on within there Bank and they refuse to investigate the matter further."
— Catherine “Cath” Earl

Frequently Asked Questions

Do you offer accounts with no monthly fees?

Several checking and savings options have no monthly service charge when you meet simple balance or direct deposit requirements. Ask at the branch for current details.

Can I apply for a mortgage here?

Yes. The West Milford team handles residential mortgages and home equity lines, including properties near the lakes and wooded areas.

Is there a drive-up window?

The branch offers extended drive-up hours, especially helpful on weekends when many families are out on the water or trails.

How do I open a business account?

Bring your business paperwork to the branch. Staff walk through options for checking, savings, and merchant services tailored to local contractors and shops.

Can I bank online or with an app?

Yes. Mobile and online banking let you check balances, transfer funds, and deposit checks from anywhere with cell service around town.

What should I bring to open a new account?

A government-issued photo ID and proof of address are usually enough. Business accounts require additional formation documents.

Hours of Operation

Open Now · Closes at 5:00 PM
Monday 9:00 AM – 5:00 PM
Tuesday Today 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed
90° Clear West Milford
Tue 91° 71°
Wed 98° 77°
Thu 93° 70°
Fri 90° 64°
Sat 71° 65°
Sun 79° 67°
Mon 80° 68°

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